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What is Guaranteed Shipping?
What is Guaranteed Shipping?
Updated over 4 months ago

We now offer a new shipping tier called Guaranteed Shipping.

All orders shipped with Guaranteed Shipping will be sent via XpressPost.

Guaranteed Shipping is now available for a $19.99 fee applied at checkout.

What does this mean? If your order does not arrive (i.e., ends up seized or lost), we agree to replace the order in full via a one-time replacement.

Orders made using our Standard Shipping tiers may not be replaced if they do not arrive due to an issue in transit (subject to our discretion).

If you are concerned that your package may not arrive (i.e., you've had issues in the past receiving your orders), selecting Guaranteed Shipping will ensure that your order will be covered if it is not delivered within the standard delivery timeframe.

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